Frequently Asked Questions

Full Tour Prices (pricing valid till the 30th of September 2013) Adults - $20.00
Children 15 and under - $13.00
Children under 5 - FREE
(tour not suited to this age group) Seniors/Students - $18.00
Family Pass - $54.00 (2 Adults and up to 4 Children (15 & under).
Shortened Tour Prices (pricing valid till the 30th of September 2013) Adults - $14.00
Children 15 and under - $8.00
Children under 5 - FREE
(tour not suited to this age group) Family Pass - $37.00(2 Adults and up to 4 Children (15 & under).
Centre Tour Prices ((valid till the 30th of September 2013) Adult -$5.00 Child- $5.00

We strongly recommend that you prebook your Cadbury World Tour as we can only take a certain number of visitors per tour. We dont want you to miss out on the tour so recommend you ring 0800 4 CHOC TOUR (0800 4 2462 8687) or email www.cadburyworld.co.nz to make your booking.

Full Tour- approximately 75 minutes Shortened Tour- approximately 45 minutes Centre Tour (self guided)- approximately 15 minutes.

The colourful, educational, and informative chocolate themed environment that is the Cadbury World Visitor Centre, which includes fun facts, a history of Chocolate and Cadbury, audio-visual entertainment of Cadbury's history and a description of Cadbury's relationship with Dunedin.

On Saturdays, Sundays, Public Holidays and certain Seasonal times the factory is not open and production lines are not operational. Cadbury World runs a shortened tour during these times. The Shortened Tour takes approximately 45 minutes and includes a self-guided tour of the Cadbury World Visitor Centre, a visit to the chocolate fall, liquid chocolate tasting, chocolate sampling along the way and access to the retail outlet. Please remember that this tour does not enter the production areas. Prices for the shortened tour (valid till the 31st of September 2011) Adults $12.00 Children 5 - 15 $7.00 Children under 5 FREE

Yes if you do the Cadbury world Full Tour. Visitors will learn all about the Chocolate making process and see where a number of Cadbury products are made on several levels of the Dunedin factory. DVD screens and visual displays are also positioned throughout the factory tour to enhance your enjoyment. Please note that the Shortened Tour and Centre Tour do not enter the factory.

We state tours are not really suitable for children under the age of 5 years for a couple of reasons, the first being the content covered on the tour is aimed at an older age group and the second reason is there are numerous stairs and alot of walking involved with the tour and children are not allowed to be picked up and carried at any stage during the tour. We have front and back pack carriers available free of charge (conditions apply) for children under the age of 2 to be used whilst on the tour should you decide to bring them. Children under the age of 15 must be accompanied by a parent or guardian.

Metered parking is available along Cumberland and Castle Streets. Parking is also available at the nearby Railway Station.

Often your ship will have arranged transport into Dunedin City (The Octagon). There are also a range of shuttles and buses that depart from Port Chalmers. Their frequency can vary depending on demand. You may also choose to take a taxi into town, this will cost you around $35-$45. Cadbury World is a 3 minute walk from the Octagon where the majority of the buses and shuttles will drop you off.

Wheelchair access is available within Cadbury World Reception and Visitor Centre areas. As the Full Tour contains a number of flights of stairs, (over 3 levels) it is not a suitable environment for wheelchairs or pushchairs.

Visitors need to have a reasonable level of fitness to cope with stairs. The Factory is also very warm when operational, so medical conditions aggravated by heat may need to be carefully considered.

At the conclusion of the Tour, visitors enter the Cadbury World store where you can purchase Cadbury products and unique Cadbury World branded items at favourable prices. Please note the the Cadbury World Shop is only available to visitors who have purchased a ticket.

There are several opportunities for visitors to sample our products while on the tour, as well as to purchase your favourites from our Cadbury World Store.

Cadbury World is approximately a 3 minute walk from The Octagon and George Street (the main street in Dunedin)

Cadbury World is open 7 days a week, with tours running from 9am-3.15pm. Please note that Cadbury World is shut on the 25th and 26th of December and the 1st and 2nd of January. Cadbury World is also shut for a week in July each year to perform maintenance. Cadbury World is shut on the 29th October 2011 due to site maintenance.

The reason it states that the tour is not suited to the under 5 age group is because of Health and Safety. There are over 200 stairs on the tour route and children can not be carried at ANY stage of the tour. We have front and back carriers for infants, or else the child has to be able to walk the tour route themselves. We leave this decision up to you regarding the tour and if your child can handle the physical side of it.