Cadbury World Visitor Survey

Cadbury World Dunedin is committed to customer satisfaction and would like to know how well we're doing. Your answers will help us to identify areas needing improvement. If you have questions about this survey, please contact Claire Hurren at claire.hurren@cadbury.com. Thank you for your time and comments.

Date and time of tour: *
Q1: What country are you from? *
Q2. What is your main reason for visiting Dunedin? *
Q3. How many nights are you staying in Dunedin *
Q4: How did you hear about Cadbury World Dunedin? (please tick as many as applicable) *
Q5: How many times have you visited Cadbury World before? *
Q6: Did you pre-book your Cadbury World Tour today? (please tick one) *
Q7: If you pre-booked your tour place indicate which method you used below to book (please tick one):
Other:
Q8: Why have you come to Cadbury World today? *
Other Specify:
Q9: Are you travelling as part of a group to Cadbury World today? *
Q10: What Cadbury World tour did you partake in? *
Q11: How satisfied were you with your Cadbury World Tour? *
Q12: How satisfied were you with the content explained to you on your Cadbury World Tour? *
Q13: How satisfied were you with your Cadbury World Tour Guide? *
Q14: How satisfied were you with the service from the Cadbury World Reception staff? *
Q15: Overall how satisfied were you with the range of products available in the Cadbury World Retail Shop? *
Q16: Before you came here today, which of these statements applied to what you expected to find at Cadbury World Dunedin? (please tick as many as applicable) - I thought you would be able to... *
Q17: How would you say your Cadbury World Tour compares with what you were expecting before you came? *
Q18: Taking everything into consideration, which of these phrases would you use to describe the value for money that you have received at Cadbury World? *
Q19: How likely do you think it is that you will recommend other people to visit Cadbury World Dunedin? *
Q20: Was Cadbury World the only 'attraction' you visited that day, or did you go to any other Dunedin Attractions? *
Other:
Q21: What impact has your visit to Cadbury World had on your view of Cadbury? *
If there are any additional comments you would like to give with regards to your Cadbury World Dunedin Experience, please write these below:
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